Last Updated: June 17, 2025
1. INTRODUCTION
This Privacy Policy describes how Regal Arrow LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit our website located at regalarrow.com (the "Site") and use our web design and digital marketing services (the "Services").
By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.
2. INFORMATION WE COLLECT
2.1 Information You Provide to Us
We collect information you provide directly to us, including:
• Contact Information: Name, email address, phone number, company name, and mailing address
• Account Information: Username, password, and account preferences
• Project Information: Details about your project requirements, design preferences, and business goals
• Payment Information: Billing address and payment method details (processed securely through Stripe or PayPal)
• Communications: Messages, feedback, and correspondence you send to us
• Professional Information: Job title, company information, and industry details
2.2 Information We Collect Automatically
When you visit our Site, we automatically collect certain information, including:
• Device Information: Hardware model, operating system, browser type and version, IP address, and unique device identifiers
• Usage Information: Pages viewed, links clicked, referring/exit pages, date and time of visits, and other usage statistics
• Location Information: Approximate geographic location based on IP address
• Analytics Information: Data collected through Google Analytics and similar services
2.3 Information from Third Parties
We may receive information about you from third parties, such as:
• Payment Processors: Transaction information from Stripe and PayPal
• Social Media Platforms: Information from platforms when you interact with our social media pages
• Business Partners: Information from partners with whom we collaborate on projects
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
• Service Delivery: To provide, maintain, and improve our web design and digital marketing services
• Communication: To respond to inquiries, send project updates, and provide customer support
• Payment Processing: To process transactions and send billing information
• Marketing: To send promotional materials, newsletters, and service updates (with your consent)
• Analytics: To analyze usage patterns and improve our Site and Services
• Legal Compliance: To comply with legal obligations and enforce our terms
• Business Operations: To detect fraud, prevent abuse, and ensure security
4. HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
• Framer (website hosting)
• Stripe and PayPal (payment processing)
• Google Analytics (analytics services)
• Email service providers
• Cloud storage providers
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests by public authorities.
4.4 Consent
We may share your information with your consent or at your direction.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. YOUR RIGHTS AND CHOICES
6.1 Access and Update
You may access and update your account information by logging into your account or contacting us.
6.2 Opt-Out
You may opt out of receiving promotional communications by following the unsubscribe instructions in those communications or by contacting us.
6.3 Do Not Track
Our Site does not currently respond to "Do Not Track" signals.
6.4 California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including:
• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination
6.5 European Privacy Rights (GDPR)
If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation, including:
• The right to access your personal data
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights related to automated decision-making
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
• Active account information: Duration of account plus 3 years
• Transaction records: 7 years for tax and accounting purposes
• Marketing data: Until opt-out or 3 years of inactivity
• Analytics data: 26 months
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in the United States, where our servers are located. By using our Site or Services, you consent to such transfers.
9. CHILDREN'S PRIVACY
Our Site and Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
10. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
11. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Regal Arrow LLC
131 Continental Drive, Suite 305
Newark, Delaware 19713
Email: us@regalarrow.com
Phone: +1 (650) 285-8952